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Why mcch?

A career at mcch can be a very rewarding experience. We also have volunteer positions at mcch. To find out more about volunteering, click here.

Is a career in care right for you? Click here to find out more

What’s the best thing about working for mcch?

“The people I support. Nothing is better than going to work to see a smile because you have helped support that little bit extra.”

“The support I have received from my line manager I have found to be really beneficial. This has enabled me to progress within the organisation.”

“I feel valued as a person and for my skills and experience.”

Source: staff survey 2014

Who we support

We support adults with learning disabilities, autism or mental health needs. So what will that mean to you? Well, no two lives are the same, so how you support each person will be different.

Some people will be able to communicate really well and others may not. Some people may be able to do many things for themselves, whilst others may need more help. People with mental health needs may have short-term or long-term conditions.

You don’t need any experience to be a Support Assistant, as we will give you all the training you need to carry out your role.

A range of roles

We have lots of roles, depending on the type of service we provide. Most roles in learning disability services are called Support Assistants. Within employment services, they are Enterprise Assistants or Employment Advisors.

Career progression is very important to us and the majority of our staff progress to more senior roles, such as Assistant Team Leaders, Team Leaders or Senior Operations Managers. Some of our staff decide to move to different services, supporting a different client group, to expand their experience. We also offer staff the opportunity to become trainers.

We’re looking for great support staff

  • ...reliable
  • ...honest
  • ...flexible
  • ...creative
  • ...able to take initiative
  • ...respectful
  • ...understanding
  • ...a good listener
  • ...willing to learn
  • ...able to help someone live and enjoy the life they choose

We value the people that work for us, so you'll get full training.

We have an excellent training programme based on regulatory requirements and the needs of the job. As a Skills for Care endorsed provider for our internal training, we also train our staff to become internal trainers. We believe this helps to develop our staff by using their skills and experience.

We support people with varying needs and abilities, so our staff need to be trained appropriately to support them. We do this through classroom-based training, inductions, on-the-job training and e-learning. Some of our training is mandatory and our other training courses can be accessed by staff, dependent on the needs of the people you support.

We are a City and Guilds centre and deliver accredited courses for relevant staff. This includes QCF Levels 2,3 and 5 diplomas. We also deliver Mental Health First Aid training.

​Relief bank

Relief Support Assistants work as and when needed. This means that you won’t have set hours, but you will be able to work hours suited around you. You may be asked to work a variety of different shifts, including evenings, weekends, sleep-ins or waking nights. So if you’re looking for a flexible job that is rewarding and varied, then this could be the role for you.

Your role will be varied. Sometimes people may need support getting ready in the morning or budgeting their finances; others may need support to go swimming or attend appointments.

The hours of work available are completely variable depending upon the needs of the people being supported. You may be booked to work weeks in advance or contacted at short notice to work straight away. 

We pay you monthly and you will also get paid annual leave (based on your average earnings). You will receive the same training as our permanent staff, which you are also paid to attend.

Many bank support workers go on to become permanent employees and we can transfer you from bank to permanent easily.

You can find out more about our relief bank, by emailing us.

We're driving up quality 

We havDriving up Quality logoe signed up to the Driving up Quality code. This makes sure we continue to have excellent working practices for people with learning disabilities.

The code’s aims:

  • To drive up quality in services for people with learning disabilities that goes beyond minimum standards.
  • To create and build a passion in the learning disability sector to provide high quality, values-led services.
  • To provide a clear message to the sector and the wider population about what is and what is not acceptable practice.
  • To promote a culture of openness and honesty in organisations.
  • To promote the celebration and sharing of the good work that is already out there.

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