mcch was recently awarded the Customer Service Excellence Standard, in recognition of our understanding and commitment to customer service excellence.
A thorough audit process was set up by SGS - viewing our systems and processes and visiting our services. In awarding mcch the Standard, they commented:
"Staff were seen to be really enthusiastic about the service they provide. They showed a commitment to their work and enjoyed being at work. It is clear that job satisfaction is very high and in consequence many staff had been with mcch a long time."
"You are able to maintain high quality standards across the organisation, with sites spread widely across London and the South East through the supervision and inspection visits that are in place."
mcch is pleased to be awarded the Customer Service Excellence Standard that shows our commitment to putting people first.